THC Vape support: FAQ

The checks behind every shipment

Ordering THC vape is not difficult. Ordering THC vape that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply retail buyers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.

Battery safety is not a marketing line. Cells are matched by capacity and internal resistance before assembly, charging boards are checked for cut-off voltage, and any unit that fails the cut-off test never reaches packing.

A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.

Labels, closures and traceability

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.

Unit price versus landed cost

Custom printing raises the unit price and lowers the marketing cost. For retail buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

Unit price breaks usually land at 300, 800 and 1600 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.

• Consolidated or split shipping, quoted both ways
• Mixed SKU cartons to spread first-order risk
• Named account contact who has handled the product
• Standing reorder schedule with a fixed cut-off
• Seven-day defect reporting with replace-or-credit
• Reference sample retained from every batch

What a sensible opening order looks like

A practical starting order for retail buyers is 300 units across two or three SKUs, not 300 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.

We source THC vape products from a small group of factories we have worked with for years. That means a specification can be held across repeat orders instead of being re-qualified from scratch every quarter. Consistency is a boring selling point and it is also the entire game.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

Frequently asked

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